Report a problem to Sofar Service

Fill in the form below and the service desk opens a ticket for you. You do not need an account. When you send it you get a ticket number and an access code — those two together let you follow the ticket and reply to us.

Already reported something? Check the status of a ticket.

Fields marked * are required. Everything else helps us answer faster, but you can leave it empty.

About you

Your name *Email *We send the ticket number and every reply to this address.

Phone Company

Who are you? *Reporting on behalf ofOptional. Leave empty if you are reporting for yourself.

What is wrong

What kind of problem is it?Short summary *What happened? *

Product or serial number Whatever is on the label — we will work it out.Country

How should we reach you?

Preferred contactEmailPhone

We answer by email either way — this tells us what you would rather have for anything urgent.

You will get a ticket number and an access code on the next screen.